Terms and Conditions
This agreement applies as between you, the User of this Website and Jo Hopkins Consulting, the owner(s) of this Website. Your agreement to comply with and be bound by Clauses 1, 2, 4 – 11 and 15 – 25 of these Terms and Conditions is deemed to occur upon your first use of the Website. Clauses 3 and 12 – 14 apply only to the sale of Services. If you do not agree to be bound by these Terms and Conditions, you should stop using the Website immediately.
No part of this Website is intended to constitute a contractual offer capable of acceptance. Your order constitutes a contractual offer and Our acceptance of that offer is deemed to occur upon Our sending a confirmation email to you indicating that your order has been accepted.
No part of this Website is intended to constitute a contractual offer capable of acceptance. Your order constitutes a contractual offer and Our acceptance of that offer is deemed to occur upon Our sending a confirmation email to you indicating that your order has been accepted.
1. Definitions and Interpretation
In this Agreement the following terms shall have the following meanings:
"Account": means collectively the personal information, Payment Information and credentials used by Users to access Paid Content and / or any communications System on the Website;
"Content": means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Website;
"Facilities": means collectively any online facilities, tools, services or information that Jo Hopkins Consulting makes available through the Website either now or in the future;
"Services": means the services available to you through this Website, specifically use of the Jo Hopkins Consulting proprietary e-learning platform;
"Payment Information": means any details required for the purchase of Services from this Website. This includes, but is not limited to, credit / debit card numbers, bank account numbers and sort codes;
"Premises": Means Our place(s) of business located at [ADDRESS];
"System": means any online communications infrastructure that Jo Hopkins Consulting makes available through the Website either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;
"User" / "Users": means any third party that accesses the Website and is not employed by Jo Hopkins Consulting Ltd and acting in the course of their employment;
"Website": means the website that you are currently using (www.johopkinsconsulting.com) and any sub-domains of this site (e.g. subdomain.yourschool.com) unless expressly excluded by their own terms and conditions; and
"We/Us/Our": means Jo Hopkins Consulting, a company incorporated in [COUNTRY] with Company registration Number [123456] , located at [Address].
2. Age Restrictions
Persons under the age of 18 should use this Website only with the supervision of an Adult. Payment Information must be provided by or with the permission of an Adult.
3. Business Customers
These Terms and Conditions also apply to customers procuring Services in the course of business.
4. Intellectual Property
- 4.1 Subject to the exceptions in Clause 5 of these Terms and Conditions, all Content included on the Website, unless uploaded by Users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of Jo Hopkins Consulting, our affiliates or other relevant third parties. By continuing to use the Website you acknowledge that such material is protected by applicable [COUNTRY] and International intellectual property and other laws.
- 4.2 Subject to Clause 6 you may not reproduce, copy, distribute, store or in any other fashion re-use material from the Website unless otherwise indicated on the Website or unless given Our express written permission to do so.
5. Third Party Intellectual Property
- 5.1 Unless otherwise expressly indicated, all Intellectual Property rights including, but not limited to, Copyright and Trademarks, in product images and descriptions belong to the manufacturers or distributors of such products as may be applicable.
- 5.2 Subject to Clause 6 you may not reproduce, copy, distribute, store or in any other fashion re-use such material unless otherwise indicated on the Website or unless given express written permission to do so by the relevant manufacturer or supplier.
6. Fair Use of Intellectual Property
Material from the Website may be re-used without written permission where any of the exceptions detailed in Chapter III of the Copyright Designs and Patents Act 1988 apply.
7. Links to Other Websites
This Website may contain links to other sites. Unless expressly stated, these sites are not under the control of Jo Hopkins Consulting or that of Our affiliates. We assume no responsibility for the content of such websites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or of those in control of them.
8. Links to this Website
Those wishing to place a link to this Website on other sites may do so only to the home page of the site www.johopkinsconsulting.com without Our prior permission. Deep linking (i.e. links to specific pages within the site) requires Our express written permission. To find out more please contact Us by email at info@johopkinsconsulting.com or call us in the following number: your_number.
9. Use of Communications Facilities
- 9.1 When using any System on the Website you should do so in accordance with the following rules. Failure to comply with these rules may result in your Account being suspended or closed:
- 9.1.1 You must not use obscene or vulgar language;
- 9.1.2 You must not submit Content that is unlawful or otherwise objectionable. This includes, but is not limited to, Content that is abusive, threatening, harassing, defamatory, ageist, sexist or racist;
- 9.1.3 You must not submit Content that is intended to promote or incite violence;
- 9.1.4 It is advised that submissions are made using the English language as We may be unable to respond to enquiries submitted in any other languages;
- 9.1.5 The means by which you identify yourself must not violate these Terms and Conditions or any applicable laws;
- 9.1.6 You must not impersonate other people, particularly employees and representatives of Jo Hopkins Consulting or Our affiliates; and
- 9.1.7 You must not use Our System for unauthorised mass-communication such as "spam" or "junk mail".
- 9.2 You acknowledge that Jo Hopkins Consulting reserves the right to monitor any and all communications made to Us or using Our System.
- 9.3 You acknowledge that Jo Hopkins Consulting may retain copies of any and all communications made to Us or using Our System.
- 9.4 You acknowledge that any information you send to Us through Our System may be modified by Us in any way and you hereby waive your moral right to be identified as the author of such information. Any restrictions you may wish to place upon Our use of such information must be communicated to Us in advance and We reserve the right to reject such terms and associated information.
10. Accounts
- 10.1 In order to procure Services on this Website and to use certain other parts of the System, you are required to create an Account which will contain certain personal details and Payment Information which may vary based upon your use of the Website as We may not require payment information until you wish to make a purchase. By continuing to use this Websiteyou represent and warrant that:
- 10.1.1 all information you submit is accurate and truthful;
- 10.1.2 you have permission to submit Payment Information where permission may be required; and
- 10.1.3 you will keep this information accurate and up-to-date. Your creation of an Account is further affirmation of your representation and warranty.
- 10.2 It is recommended that you do not share your Account details, particularly your username and password. We accept no liability for any losses or damages incurred as a result of your Account details being shared by you. If you use a shared computer, it is recommended that you do not save your Account details in your internet browser.
- 10.3 If you have reason to believe that your Account details have been obtained by another person without consent, you should contact Us immediately to suspend your Account and cancel any unauthorised orders or payments that may be pending. Please be aware that orders or payments can only be cancelled up until provision of Services has commenced. In the event that an unauthorised provision commences prior to your notifying Us of the unauthorised nature of the order or payment then you shall be charged for the period from the commencement of the provision of services until the date you notified us and may be charged for a billing cycle of one month.
- 10.4 When choosing your username you are required to adhere to the terms set out above in Clause 9. Any failure to do so could result in the suspension and/or deletion of your Account.
11. Termination and Cancellation of Accounts
- 11.1 Either Jo Hopkins Consulting or you may terminate your Account. If We terminate your Account, you will be notified by email and an explanation for the termination will be provided. Notwithstanding the foregoing, We reserve the right to terminate without giving reasons.
- 11.2 If We terminate your Account, any current or pending orders or payments on your Account will be cancelled and provision of Services will not commence.
12. Services, Pricing and Availability
- 12.1 Whilst every effort has been made to ensure that all general descriptions of Services available from Jo Hopkins Consulting correspond to the actual Services that will be provided to you, We are not responsible for any variations from these descriptions as the exact nature of the Services may vary depending on your individual requirements and circumstances. This does not exclude Our liability for mistakes due to negligence on Our part and refers only to variations of the correct Services, not different Services altogether. Please refer to sub-Clause 13.8 for incorrect Services.
- 12.2 Where appropriate, you may be required to select the required Plan of Services.
- 12.3 We neither represent nor warrant that such Services will be available at all times and cannot necessarily confirm availability until confirming your Order. Availability indications are not provided on the Website.
- 12.4 All pricing information on the Website is correct at the time of going online. We reserve the right to change prices and alter or remove any special offers from time to time and as necessary.
- 12.5 In the event that prices are changed during the period between an order being placed for Services and Us processing that order and taking payment, then the price that was valid at the time of the order shall be used.
13. Orders and Provision of Services
- 13.1 No part of this Website constitutes a contractual offer capable of acceptance. Your order constitutes a contractual offer that We may, at Our sole discretion, accept. Our acceptance is indicated by Us sending to you an order confirmation email. Only once We have sent you an order confirmation email will there be a binding contract between Jo Hopkins Consulting and you.
- 13.2 Order confirmations under sub-Clause 13.1 will be sent to you before the Services begin and shall contain the following information:
- 13.2.1 Confirmation of the Services ordered including full details of the main characteristics of those Services;
- 13.2.2 Fully itemised pricing for the Services ordered including, where appropriate, taxes, delivery and other additional charges;
- 13.2.3 Relevant times and dates for the provision of the Services;
- 13.2.4 User credentials and relevant information for accessing those services.
- 13.3 If We, for any reason, do not accept your order, no payment shall be taken under normal circumstances. In any event, any sums paid by you in relation to that order will be refunded within 14 calendar days.
- 13.4 Payment for the Services shall be taken via your chosen payment method, immediately for any setup fee that corresponds to the service plan you purchased and at the same day of each subsequent month (“billing cycle”) for charges accrued during the previous month (“billing cycle”) AND/OR as indicated in the order confirmation you received.
- 13.5 We aim to fulfill your Order within 2-3 working days or if not, within a reasonable period following your Order, unless there are exceptional circumstances. If we cannot fulfill your Order within a reasonable period, we will inform you at the time you place the Order by a note on the relevant web page or by contacting you directly after you place your Order. Time is not of the essence of the Contract, which means we will aim to fulfill your Order within any agreed timescales but this is not an essential term of the Contract and we will not be liable to you if we do not do so. If the Services are to begin within 14 calendar days of Our acceptance of your order, at your express request, you will be required to expressly acknowledge that your statutory cancellation rights, detailed below in Clause 14, will be affected.
- 13.6 Jo Hopkins Consulting shall use all Our reasonable endeavours to provide the Services with reasonable skill and care, commensurate with best trade practice.
- 13.7 In the event that Services are provided that are not in conformity with your order and thus incorrect, you should contact Us immediately to inform Us of the mistake. We will ensure that any necessary corrections are made within five (5) working days.
- Additional terms and conditions may apply to the provision of certain Services. You will be asked to read and confirm your acceptance of any such terms and conditions when completing your Order.
- 13.8 Jo Hopkins Consulting provides technical support via our online support forum and/or phone. Jo Hopkins Consulting makes every effort possible to respond in a timely manner but we do not guarantee a particular response time.
14. Cancellation of Orders and Services
We want you to be completely satisfied with the Products or Services you order from Jo Hopkins Consulting. If you need to speak to us about your Order, then please contact customer care on [PHONE NUMBER], or by email at info@johopkinsconsulting.com or write to us at our address (see section 1 above). You may cancel an Order that we have accepted or cancel the Contract. If any Specific Terms accompanying the Service contain terms about cancelling the Service, the cancellation policy in the Specific Terms will apply.
- 14.1 If you are a consumer based within the European Union, you have a statutory right to a “cooling off” period. This period begins once your order is confirmed and the contract between Jo Hopkins Consulting and you is formed and ends at the end of 14 calendar days after that date. If you change your mind about the Services within this period and wish to cancel your order, please inform Us immediately using the following email: info@johopkinsconsulting.com. Your right to cancel during the cooling off period is subject to the provisions of sub-Clause 14.2.
- 14.2 As specified in sub-Clause 13.6, if the Services are to begin within the cooling off period you are required to make an express request to that effect. By requesting that the Services begin within the 14 calendar day cooling off period you acknowledge and agree to the following:
- 14.2.1 If the Services are fully performed within the 14 calendar day cooling off period, you will lose your right to cancel after the Services are complete.
- 14.2.2 If you cancel the Services after provision has begun but is not yet complete you will still be required to pay for the Services supplied up until the point at which you inform Us that you wish to cancel. The amount due shall be calculated in proportion to the full price of the Services and the actual Services already provided. Any sums that have already been paid for the Services shall be refunded subject to deductions calculated in accordance with the foregoing. Refunds, where applicable, will be issued within 5 working days and in any event no later than 14 calendar days after you inform Us that you wish to cancel.
- 14.3 Cancellation of Services after the 14 calendar day cooling off period has elapsed shall be subject to the specific terms governing those Services and may be subject to a minimum contract duration.
15. Privacy
Use of the Website is also governed by Our Privacy Policy (www.johopkinsconsulting.com/privacy) which is incorporated into these Terms and Conditions by this reference. To view the Privacy Policy, please click on the link above.
16. How We Use Your Personal Information (Data Protection)
- 16.1 All personal information that We may collect (including, but not limited to, your name and address) will be collected, used and held in accordance with the provisions of the Data Protection Act 1998 and your rights under that Act.
- 16.2 We may use your personal information to:
- 16.2.1 Provide Our Services to you;
- 16.2.2 Process your payment for the Services; and
- 16.2.3 Inform you of new products and services available from Us. You may request that We stop sending you this information at any time.
- 16.3 In certain circumstances (if, for example, you wish to purchase Services on credit), and with your consent, We may pass your personal information on to credit reference agencies. These agencies are also bound by the Data Protection Act 1998 and should use and hold your personal information accordingly.
- 16.4 We will not pass on your personal information to any other third parties without first obtaining your express permission.
17. Disclaimers
- 17.1 We make no warranty or representation that the Website will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, that it will be secure and that all information provided will be accurate. We make no guarantee of any specific results from the use of our Service or Services.
- 17.2 No part of this Website is intended to constitute advice and the Content of this Website should not be relied upon when making any decisions or taking any action of any kind.
- 17.3 No part of this Website is intended to constitute a contractual offer capable of acceptance.
- 17.4 Whilst We use reasonable endeavours to ensure that the Website is secure and free of errors, viruses and other malware, you are strongly advised to take responsibility for your own internet security, that of your personal details and your computers.
18. Changes to the Facilities and these Terms and Conditions
We reserve the right to change the Website, its Content or these Terms and Conditions at any time. You will be bound by any changes to the Terms and Conditions from the first time you use the Website following the changes. If We are required to make any changes to these Terms and Conditions by law, these changes will apply automatically to any orders currently pending in addition to any orders placed by you in the future.
19. Availability of the Website
- 19.1 The Website is provided “as is” and on an “as available” basis. Jo Hopkins Consulting uses industry best practices to provide a high uptime, including a fault-tolerant architecture hosted in cloud servers. We give no warranty that the Website or Facilities will be free of defects and / or faults and we do not provide any kind of refund for outages. We provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality.
- 19.2 We accept no liability for any disruption or non-availability of the Website resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.
20. Limitation of Liability
- 20.1 To the maximum extent permitted by law, We accept no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of the Website or any information contained therein. You should be aware that you use the Website and its Content at your own risk.
- 20.2 Nothing in these Terms and Conditions excludes or restricts .
- 20.3 Nothing in these Terms and Conditions excludes or restricts Jo Hopkins Consulting's liability for any direct or indirect loss or damage arising out of the incorrect provision of Services or out of reliance on incorrect information included on the Website.
- 20.4 In the event that any of these terms are found to be unlawful, invalid or otherwise unenforceable, that term is to be deemed severed from these Terms and Conditions and shall not affect the validity and enforceability of the remaining Terms and Conditions. This term shall apply only within jurisdictions where a particular term is illegal.
21. No Waiver
In the event that any party to these Terms and Conditions fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy.
22. Previous Terms and Conditions
In the event of any conflict between these Terms and Conditions and any prior versions thereof, the provisions of these Terms and Conditions shall prevail unless it is expressly stated otherwise.
23. Third Party Rights
Nothing in these Terms and Conditions shall confer any rights upon any third party. The agreement created by these Terms and Conditions is between you and Jo Hopkins Consulting.
24. Communications
- 24.1 All notices / communications shall be given to Us either by post to Our Premises (see address above) or by email to info@johopkinsconsulting.com. Such notice will be deemed received 3 days after posting if sent by first class post, the day of sending if the email is received in full on a business day and on the next business day if the email is sent on a weekend or public holiday.
- 24.2 We may from time to time, if you opt to receive it, send you information about Our products and/or services. If you do not wish to receive such information, please click on the ‘Unsubscribe’ link in any email which you receive from Us.
25. Law and Jurisdiction
These Terms and Conditions and the relationship between you and Jo Hopkins Consulting shall be governed by and construed in accordance with the Law of England and Wales and Jo Hopkins Consulting and you agree to submit to the exclusive jurisdiction of [COUNTRY].
Policy Pages
Copyright © 2024
Jo Hopkins
Founder & CEO, Jo Hopkins Consultancy
Jo is
the founder of Jo Hopkins Consulting (JHC) and a Global Master Trainer for One
Smart World Inc. A former international athlete and coach, a trained
counsellor, teacher, consultant and adjunct of Hult Ashridge Executive
Education, Jo uses the principles of neuroscience, psychology and sociology to
underpin her practice in organisational and human behaviour. Jo’s roles, (including her tenure as Performance
Mentor for Team GB Performance Services Team, Rio 2016 and Tokyo 2020), have
honed her skills and processes working with world class performers and senior
leadership teams who are required to deliver under extreme pressure.
With over 20 years of experience developing people, Jo has a trademark for a challenging yet supportive approach which encourages and empowers individuals to take control of their environment and responsibility for their own performance.
Jo established JHC in 2014 with a singular desire to help people succeed. Working only with the very best she ensures that every organisation is assured a tailor made delivery. Her voice is authentic and speaks from experience. This authenticity remains a core part of JHC as it continues to grow.
With over 20 years of experience developing people, Jo has a trademark for a challenging yet supportive approach which encourages and empowers individuals to take control of their environment and responsibility for their own performance.
Jo established JHC in 2014 with a singular desire to help people succeed. Working only with the very best she ensures that every organisation is assured a tailor made delivery. Her voice is authentic and speaks from experience. This authenticity remains a core part of JHC as it continues to grow.
Karen Brown MBE
Elite Performance Coach
Karen
is an Olympic Gold Medal winning coach, a former international hockey player
and performance mentor working across 8 Olympic Sports. She also is a
Performance Consultant for organisations such as Arsenal FC, Watford FC,
the Premier League and UK Sport.
As an athlete, Karen won 355 caps, captained her country and won Olympic Bronze, European Gold and Commonwealth Silver medals. In 2005 she was appointed Coach of the GB and England woman’s squad that achieved Olympic Gold (Rio) & Bronze (London), European Gold, Commonwealth Silver and World Cup Bronze. During her tenure the team’s world ranking rose from 10th to 2nd, the sport’s highest ever position. Karen is passionate about creating and sustaining high performing teams and coaches that can perform under pressure.
As an athlete, Karen won 355 caps, captained her country and won Olympic Bronze, European Gold and Commonwealth Silver medals. In 2005 she was appointed Coach of the GB and England woman’s squad that achieved Olympic Gold (Rio) & Bronze (London), European Gold, Commonwealth Silver and World Cup Bronze. During her tenure the team’s world ranking rose from 10th to 2nd, the sport’s highest ever position. Karen is passionate about creating and sustaining high performing teams and coaches that can perform under pressure.
Eliza Downey
Director of Programmes and Partnerships
Jo Hopkins Consulting
Eliza Downey has been a
Senior Associate of Jo Hopkins Consulting for 5 years prior to joining the
Company as Director of Programmes and Partnerships in 2023. Eliza is a former
International Rugby and All Ireland winning County Gaelic Football player and
has been immersed in the world of sport her entire life. She was also the first
Director of Women & Girl’s Rugby with Ulster Rugby for 6 years.
Eliza has specialised in the facilitation of Leadership, Coaching, Mentoring and Team Development programmes with a wide range of clients from high performance sport, public, private and non-for-profit sectors. After previous careers within these areas, she understands what it takes to enable others to deliver under pressure and the challenges and opportunities presented across these environments.
Eliza’s approach centres on an intuitive ability to ensure the right support at the right time, building a strong genuine relationship with her client and enabling them to develop better self-awareness and understanding of their motivations and strengths.
Eliza has specialised in the facilitation of Leadership, Coaching, Mentoring and Team Development programmes with a wide range of clients from high performance sport, public, private and non-for-profit sectors. After previous careers within these areas, she understands what it takes to enable others to deliver under pressure and the challenges and opportunities presented across these environments.
Eliza’s approach centres on an intuitive ability to ensure the right support at the right time, building a strong genuine relationship with her client and enabling them to develop better self-awareness and understanding of their motivations and strengths.
Harriet Beveridge
Senior Associate
Harriet
started her career as a management consultant with Ernst and Young,
specialising in large scale change programmes.
She is now a one-to-one and group coach with 15 years’ experience working in a range of industries, including banking, law, manufacturing and retail. She has coached at Partner and Senior Manager level and enjoys helping high potential staff accelerate their progression.
Harriet has co-authored two books: 'Will It Make the Boat Go Faster? - Olympic-Winning Strategies for Everyday Success' and 'Top Tips for Talented Working Parents'. She is also a stand-up Comic and was semi-finalist at the 2011 UK Funny Women Award.
She is now a one-to-one and group coach with 15 years’ experience working in a range of industries, including banking, law, manufacturing and retail. She has coached at Partner and Senior Manager level and enjoys helping high potential staff accelerate their progression.
Harriet has co-authored two books: 'Will It Make the Boat Go Faster? - Olympic-Winning Strategies for Everyday Success' and 'Top Tips for Talented Working Parents'. She is also a stand-up Comic and was semi-finalist at the 2011 UK Funny Women Award.
Sam Whale
Senior Associate
Sam is the Co -Owner and
Managing Director of Unforgiving Minute, a consultancy, with expertise based on
years of experience within high performance sport. Through 5 years working in UK Sport, Sam has
extensive experience of crafting and delivering leadership & coaching
development opportunities to Olympic and Paralympic Sports. His personal
philosophy centres on drawing upon expertise from world leading high performers
in any discipline, unearthing the ingredients of what makes these successful
and finding opportunities to apply these through successful collaboration with
others. With
a post graduate qualification in Executive Coaching from Ashridge Business
School, Sam has a specialist interest in mentoring and coaching, working side
by side with individuals and teams in support of them realising even more of
their own potential.
Stuart Preston
Senior Associate
Stuart is a Leadership and Management
Consultant with over 20 years’ experience of designing, delivery in and
evaluating development programmes from board level to front-line managers. He has led teams in the military as well as
commercial and public sectors, focusing on the areas of sales, marketing,
leadership and development. Since moving
into consultancy Stuart has led and facilitated on leadership development
programmes for a diverse range of national and international
organisations. Stuart is an experienced
individual and team coach and holds a university accredited Certificate in
Cognitive Behavioural Coaching (accredited by Middlesex University).
Alex Wolf
Associate
Alex Wolf has spent over 15 years supporting
athletes, staff and teams to perform in moments that matter; preparing for and
delivering at the Olympic Games. Initially he was a practitioner in the English
Institute of Sport, he a practitioner prior to moving into leadership
positions, as the Head of Strength and Conditioning and most recently, the Head
of Learning, with responsibility for individual and organisational learning and
development needs including the well-being and self-care of staff.
Alex is a co-founder of Wayfaring and uses the experiences and principles of working in high performance sport to facilitate leadership, team and people development. He brings a diverse range of expertise including an evidence based approach to performance and an understanding of motivation and behaviour to help individuals make lasting and meaningful changes.
Alex is a co-founder of Wayfaring and uses the experiences and principles of working in high performance sport to facilitate leadership, team and people development. He brings a diverse range of expertise including an evidence based approach to performance and an understanding of motivation and behaviour to help individuals make lasting and meaningful changes.
Stuart Pickering
Associate
Stuart is currently Head of Performance Partnerships with UK Sport. He has worked in a high-performance
environment throughout his career, undertaking roles in UK Sport, the English
Institute of Sport, British Olympic Association, Rugby Football Union and Hult
International Business School.
Sharon Madigan
Associate
Sharon Madigan has been a leading light in sports performance and nutrition in Ireland for more than two decades.
She is a former athlete, a Coach and Head of Nutrition at the Sport Ireland Institute of Sport and is a key team member with Team Ireland on the road to Paris 2024. Sharon currently works with athletes, coaches and sports science staff in 5 Olympic sports, delivering sports nutrition advice to enhance performance. Sharon previously worked with the Sports Institute of Northern Ireland and is a lecturer in Dublin City University, she is currently an Adjunct Professor at the University of Limerick. Sharon was included in the Sport For Business 50 Women of Influence List in 2023.
She is a former athlete, a Coach and Head of Nutrition at the Sport Ireland Institute of Sport and is a key team member with Team Ireland on the road to Paris 2024. Sharon currently works with athletes, coaches and sports science staff in 5 Olympic sports, delivering sports nutrition advice to enhance performance. Sharon previously worked with the Sports Institute of Northern Ireland and is a lecturer in Dublin City University, she is currently an Adjunct Professor at the University of Limerick. Sharon was included in the Sport For Business 50 Women of Influence List in 2023.
Prof. Philip Glasgow
Associate
Phil Glasgow is the Founding Director of Refine
Performance and a visiting professor of the Ulster Sports Academy at Ulster
University. As a Chartered
physiotherapist Phil has over 20 years’ experience working in high performance
sport, attending the pressurised environments of global sporting events
including multiple Commonwealth and Olympic Games, as well as European and
World Championships. Phil was Head of
Sports Medicine at the Sports Institute Northern Ireland for almost 15 years the
Chief Physiotherapist for Team GB at Rio 2016.
He is currently working with the IRFU supporting their 7s teams as they prepare for Paris 2024. Phil has significant experience leading highly skilled diverse teams and working with elite athletes from a wide range of sports.
He is currently working with the IRFU supporting their 7s teams as they prepare for Paris 2024. Phil has significant experience leading highly skilled diverse teams and working with elite athletes from a wide range of sports.
Doug MacDonald
Associate
Doug is a Director with Lacuna Learning and an award-winning
mentor, coach and coach developer with extensive experience of working across
the UK performance sport system. Doug holds Masters’ qualifications in
Psychology and sports psychology and his passion is to develop people through
understanding how they learn, and then devising ways to accelerate that
learning process, whether in a classroom, training ground or in the outdoors.
Doug has worked extensively with elite athletes, high performance coaches, national governing bodies and business teams. He is an accredited coach and mentor with the European Mentoring and Coaching Council (EMCC).
Doug has worked extensively with elite athletes, high performance coaches, national governing bodies and business teams. He is an accredited coach and mentor with the European Mentoring and Coaching Council (EMCC).
Sue Pitkin Frost
Senior Associate
Sue is a highly professional and authentic Digital Workplace
and Business Transformation leader with over 20 years' experience in designing
and implementing complex technology, business transformational programmes and
innovative, ahead of market, business propositions for large global
corporations.
An expert in worker styles and workforce
personas, Sue thrives on developing and leading high performing, diverse teams
and inspiring others to reach their full potential through a coaching
mindset.
With a background in elite sport and an ICF
Associate Certified Coach, Sue coaches in the business world, helping
individuals, leaders and teams to perform under pressure and 'Outperform the
new norm' in todays' 21st Century Volatile, Uncertain, Complex and Ambiguous
world.
Chris Mcleod
Associate
Chris Mcleod has been working in elite sport for over 15
years and holds a post graduate certificate in Creativity, Leadership and
Innovation from Cass Business School. During his time in elite sport he has
worked alongside coaches to prepare athletes and practitioners for multiple
World Championships and Olympic Games (Beijing 2008, London 2012, Rio 2016). He
is currently Head of Strength and Conditioning for the Lawn Tennis Association
where he leads on both the day to day delivery and the development of the wider
UK practitioner community. Chris has previously worked for the English
Institute of Sport in multiple roles, most recently Head of Strength and
Conditioning and he also supported Team GB at the 2016 Olympics as a
Performance Scientist.
Through his experience in elite sport and beyond, Chris is passionate about growing creativity and innovation in individuals and teams, utilising unique tools and methods focused on people development, performance problem solving and major event planning and reviews.
Through his experience in elite sport and beyond, Chris is passionate about growing creativity and innovation in individuals and teams, utilising unique tools and methods focused on people development, performance problem solving and major event planning and reviews.
Charlie Parker
Associate
Charlie is currently a Leadership Consultant and Executive Coach and UK Sport endorsed mentor with a MSc in Coaching Science. She is also currently working as a Leadership Advisor with UK Sport and over the last 6 years much of her work focuses on Support and Challenge to World Class programme staff that have delivered Historical collective medal achievements in the last 3 Olympic and Paralympic Summer games and the last 2 Winter games. Specifically she has supported Performance Directors and their Teams to deliver Medal Success in Sochi, PyeongChang and Rio and she is currently working with the Senior Leadership teams of sports to prepare them for Tokyo 2021.
Charlie is an accredited member through the Association of Coaching and the European Mentoring and Coaching Council and she has lead on the development and implementation of the High-performance sports systems mentoring and Coaching strategies over 2.5 cycles. Prior to this she was the Director of Education and Development with Swim Ireland and was a former Olympic and Paralympic swimming coach representing Ireland in Beijing and London where the Irish swimming team saw medal winning performances in consecutive games.
Charlies ultimate passion in life is to support people to achieve despite the unique challenges and opportunities thay may face. She works at her best by navigating an ever-changing environment and has a Coaching approach that can support , especially those in leadership positions to help gain perspective and develop a route forwards for themselves facing change or uncertainty. Charlie adopts a holistic approach to Coaching and consultancy.
Charlie is an accredited member through the Association of Coaching and the European Mentoring and Coaching Council and she has lead on the development and implementation of the High-performance sports systems mentoring and Coaching strategies over 2.5 cycles. Prior to this she was the Director of Education and Development with Swim Ireland and was a former Olympic and Paralympic swimming coach representing Ireland in Beijing and London where the Irish swimming team saw medal winning performances in consecutive games.
Charlies ultimate passion in life is to support people to achieve despite the unique challenges and opportunities thay may face. She works at her best by navigating an ever-changing environment and has a Coaching approach that can support , especially those in leadership positions to help gain perspective and develop a route forwards for themselves facing change or uncertainty. Charlie adopts a holistic approach to Coaching and consultancy.
Dr Peter Brown
Elite Performance Coach
Dr Peter Brown is currently Director
of Culture, People and Organisation Development with NHS Wales. His career has
included a decade of working with high performance teams in International and
British Olympic, Paralympic and professional sport. Peter provides facilitative and
collaborative leadership to harness cognitive diversity and creativity/problem
solving for individuals and teams, using these skills to help shape and turn
strategy into action. Through his leadership development work and executive
coaching, he is passionate about facilitating change in individuals, teams and
organisations in order to accelerate high performance.
Jen Dowdswell
Associate
Jen
is currently Associate Director of Organisational Development and Learning at
the University of British Columbia, Canada.
A former international Canadian Field Hockey player, she is a
professionally certified ICF Performance Coach and Health and Wellness Coach with
over 15 years’ experience, working with organisations and individual clients in
the areas of wellness, leadership, productivity, mindset, and communication.
Jen uses her sense of curiosity, experience, education and exploration when working with clients, modifying her approach depending on the client’s needs and the environment.
Jen considers that resilience, through the power of the mind, is key to lasting success. When people take care to properly feed their physical and emotional needs, and take responsibility in their choices and thoughts, they can all step into high performance in every aspect of their lives.
Jen uses her sense of curiosity, experience, education and exploration when working with clients, modifying her approach depending on the client’s needs and the environment.
Jen considers that resilience, through the power of the mind, is key to lasting success. When people take care to properly feed their physical and emotional needs, and take responsibility in their choices and thoughts, they can all step into high performance in every aspect of their lives.
Stephen Maguire
Associate
Stephen
Maguire has vast experience of working and succeeding in a pressurised high
performance environment having recently held roles as Technical Director with
UK Athletics, Head of High Performance Coaching at the Sport Ireland Institute
and Director of Performance at Scottish Athletics. He was named UK Coach of the Year in 2017
having led Great Britain to four team medals at the World Championships.
Esme Matthew
Associate
Esme has worked in high performance sport in the UK since 2008, working in varied roles from Physiologist with the GB Cycling team through the London and Rio cycles, Physiology Technical Lead at the EIS, and since 2017 as Head of Physiology within the UK Sports Institute.
Throughout these roles, coaching and mentoring has been at the heart of Esme’s leadership approach, and in 2017 she graduated from the UK Sport Leadership through Mentoring programme, that was run in conjunction with Ashridge Business School. Since then, Esme has supported practitioners and leaders within high performance sport through executive coaching and mentoring, with a focus on creating the opportunity for individuals to thrive within their current roles and beyond.
Throughout these roles, coaching and mentoring has been at the heart of Esme’s leadership approach, and in 2017 she graduated from the UK Sport Leadership through Mentoring programme, that was run in conjunction with Ashridge Business School. Since then, Esme has supported practitioners and leaders within high performance sport through executive coaching and mentoring, with a focus on creating the opportunity for individuals to thrive within their current roles and beyond.
Jill Poots
Director of Operations, Jo Hopkins Consulting
Jill is a former international athlete, coach and Manager who has over 40 years experience working the sports development in the education, public and voluntary sectors. Jill spent over 30 years working in Sport Northern Ireland, leading teams focused on a range of areas including sports participation, workforce development, governance and high performance.
She was also Executive Manager with Ulster Hockey for two years. Jill joined Jo Hopkins Consulting as Operations Director in 2022. She currently sits on the Board of Disability Sport NI, is a Mentor for Sported and Secretary of a local sports Club.
She was also Executive Manager with Ulster Hockey for two years. Jill joined Jo Hopkins Consulting as Operations Director in 2022. She currently sits on the Board of Disability Sport NI, is a Mentor for Sported and Secretary of a local sports Club.
Gail Donohue
Associate
Gail Donohue is a former national-level swimmer and Olympic coach in Artistic Swimming. With her extensive personal experience in high level sport, a BSc in Kinesiology and a certified sport and life coach, Gail is a recognised authority on sport, leadership and coaching. She has made numerous presentations on leadership and coaching to audiences around the world. Gail is a Master Coach Developer and Coach Evaluator for the Coaching Association of Canada and is a passionate advocate for strengthening female coaching and leadership. Gail has held the positions of Vice Chair on the boards of the Coaching Association of Canada and Canada Artistic Swimming.
Since 2008, Gail’s interest has developed to the study of neuroscience and needs based communication and she has become passionate about merging the principles of interpersonal neurobiology with the process of self- discovery to create deeper connections with self and others. Gail has recently become certified as a Resonant Healing Practitioner.
Since 2008, Gail’s interest has developed to the study of neuroscience and needs based communication and she has become passionate about merging the principles of interpersonal neurobiology with the process of self- discovery to create deeper connections with self and others. Gail has recently become certified as a Resonant Healing Practitioner.
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